Free Shipping

Orders over $49.00 will receive FREE standard shipping. 

All orders are eligible for IN STORE PICK UP for FREE at:

41177 Big Bear Blvd.

Big Bear Lake, CA 92315

Return Policy

All Items must be returned or exchanged within 60 days. 

Items must be unused, have the original tags, and be in resell-able condition in order to receive a full refund. 

Free Exchanges

A return shipping label may be provided if the item being returned is exchanged for an item of equal or greater value. Contact customer service for details. Snowboards, helmets under $100, snowboard boots under $125, and all items under $50 are excluded from free exchanges.


Return Shipping Instructions

Customers will be responsible for shipping charges on returns(not exchanges). 

Please include your invoice or packing slip with the return and do NOT attach any shipping labels or tape to the actual product boxes. This may result in up to a 30% restocking fee. If you misplace your invoice please contact customer service to retrieve your order number. 

All products must be shipped in either an envelope, shipping wrapping paper, or shipping boxes. 

Customers may use any shipping carrier that they prefer. 

Return Shipping Addresses

If using USPS ship to:

PO Box 1111

Big Bear Lake, CA


If using Fedex or UPS ship to:

41177 Big Bear Blvd. 

Big Bear Lake, CA


US Shipping

We ship anywhere in the US using a variety of carriers.

Shipping Time frames

Standard Shipping 4-7 business days.(California residents 2-5 business days.)

USPS Priority 2-4 business days.

USPS Priority Express 1-3 business days.

FedEx Home Delivery 2-5 business days. 

UPS Ground 2-5 business days. 

Business days do not include weekends. 

Time frames are from the time the order is shipped, not from the time the order is placed. Orders are generally shipped within 24-48 hours, but can take as long as 72 hours depending on volume. 

Canadian Shipping

Most products we carry are not allowed to be shipped outside of the US. You may contact us at to see if your product may be shipped to Canada. 

If we can ship the product, free shipping does not apply and the customer will be responsible for any duty charges that may occur on arrival. 

International Shipping

We do not ship outside of the US or Canada at this time.